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We want you to be satisfied with your purchase.

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Customers may request a return within 30 days of receiving their order.

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To be eligible for a return:

• The item must be unused and in its original condition
• The item must be returned in its original packaging

If your item arrives damaged or defective, please contact us within 48 hours of delivery and provide photographic evidence of the issue.

Once the returned item has been received and inspected, a refund will be issued to the original payment method.

Please note:

• Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
• Original shipping costs are non-refundable.

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To start a return request, contact us at:

support.cherishpaws@gmail.com